Thursday, April 5, 2012

Tornado damage cancels hundreds of flights at DFW

As tornadoes cause damage in the Dallas area, NBC's Gabe Gutierrez at the Dallas-Fort Worth airport reports passengers have been taken off planes and taken into the terminal for their safety.

By msnbc.com news services

Dallas-Fort Worth International Airport (DFW) is trying to return to normal service after as many as a dozen tornadoes pummeled the area on Tuesday afternoon.

About 500 flights remained grounded Wednesday, the Associated Press reported.?

As of 9:30 a.m. ET, American Airlines and American Eagle canceled 435 arriving and departing flights on Wednesday morning, according to FlightStats.com. American typically operates 1,500 flights a day at DFW.

Tuesday?s storms ?caused varying degrees of hail damage to more than 100 aircraft at the airport,? DFW said in a statement. ?Airline personnel are conducting individual aircraft assessments to determine the extent of the impact.?

Related: Tornado videos show flying semi-trailers, golf ball-sized hail

On Tuesday, American Airlines spokesperson Tim Smith said the carrier will inspect 94 jets for hail damage throughout Wednesday.

Smith said that the impact of the storm should be limited to the DFW and not lead to a ripple effect of delays and cancellations for American Airlines flights across the country. He said the airline is re-routing passengers who have connecting flights in Dallas on Wednesday through other airports, including Chicago O'Hare.

"We're working on this as fast as possible and we appreciate everyone's patience," Smith said.

About 1,400 passengers spent Tuesday night in terminals after their flights were canceled. They were provided with cots, blankets and toiletry kits, airport officials said. Thousands of other passengers booked hotel rooms or made other lodging arrangements.

Southwest Airlines reported on Twitter that they were "back to business" with flights landing at Love Field on Tuesday evening. American Airlines was responding by the minute Wednesday morning to tweets from frustrated passengers who reported long customer service hold times and difficulty rebooking canceled flights.

Related: Mom recounts saving daughters from 'terrifying' tornado

"We?re so sorry for the delay," said one response. "The weather has not been our friend yesterday and today."

DFW officials are urging passengers to call ahead or check with their airlines prior to showing up to the airport.

The Associated Press contributed to this report.

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